About
Daniel Fernandez, Owner
Digital technologies have become essential to participate in society. Unfortunately, they are not designed to be accessible for a wide range of people. Working informally with my own parents and grandparents, I have seen firsthand the challenges and frustrations many older adults face with tech.
I founded Grandson I.T. in 2025 to empower people to navigate the often dizzying world of digital technologies.
I can assist with the majority of everyday problems older adults may experience with a range of hardware, software, and online services. When I don't have the immediate answer, my research and problem-solving skills fill in the gaps. And if I can't solve your problem, I can recommend someone who can.
No matter the task, I bring an enthusiastic, patient, respectful approach to helping with and teaching about tech.
What to expect from your first Grandson I.T. session
- Tech support in the comfort of your own home.
- Evaluation of tech challenges and goals. Example:
- I want to stream music with Spotify
- My laptop keyboard isn't responsive
- My iPad is almost full
- Get quick fixes! Example:
Problem: iPad is almost full
Solution: We went to Settings > General > iPad Storage. We saw you had downloaded many TV show episodes. We deleted unused apps, and unwanted TV episodes, freeing up 20% of the storage! - For tasks that are more time-intensive or requires specialized tools and research, I'll send you a menu of options. Example:
Problem: laptop keyboard isn't responsive
Solutions:- Use compressed air, microfiber wipes, etc. to professionally clean the keyboard
- Take the laptop to a local repair store for servicing
- File a warranty claim, if covered
- Use an external keyboard
- Replace keyboard or laptop
- After the session, you get a recap of what we worked on and an agenda for next session.